Departments
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The Help Desk is a central call center for IT customers seeking support for their technology regarding:
- answers questions,
- logs calls,
- dispatches assistance and
- tracks resolutions
Training provides training in campus-wide applications to end users.
HelpDesk
The HelpDesk supports university applications like Peoplesoft FMS, HRMS, SIS, Imagine, TPX, the Time Management System, and Novell. They also can help with Outlook password resets and general network connectivity for the administrative Local Area Networks (LANs).
HelpDesk Website - http://is.hsc.uth.tmc.edu/css/
Training
The Information Technology Training Team upholds and strengthens the mission of UTHSC-H through complete, hands on instruction on most internal software systems and applications.
Their objective is to serve as a resource for information relating to current technologies by providing employees with computer skills, knowledge, and competencies to thrive in the UTHSC-H workplace.
Training Website -
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