How This Affects You At Work
Minimizing Scheduling Conflicts:
- Put a reminder on your calendar for early March to print hard copies of your calendar through April 1 (the extended DST period). Do this before you apply any patches with updated time zone definitions.
- Print out your calendar often for use as a backup.
Can I have my mailbox manually updated?
Yes. A tool to update your Microsoft Outlook mailbox is available. Please contact your local LAN manager or the Help Desk.
I use web mail on my work PC. Am I affected?
Yes. IT will run the Exchange Update tool which will update your calendar entries.
I run Outlook on my work PC. Am I affected?
Yes. The "Exchange Update Tool" process could take up to 14 days to complete. Because all users will not be updated simultaneously, calendaring discrepancies will occur.
Once the process is complete all users will be notified.
IT will run the Exchange Update tool which will update your calendar entries. Your operating system must have also been updated. If your operating system was updated after the Exchange Update tool was run, please contact your local LAN manager or the Help Desk. They will need to assist you in running the Outlook Update tool.
I run Entourage on my work PC. Am I affected?
Yes. Apple Mac users also running the Microsoft Entourage application may need to apply some additional patches. Please contact your local LAN Manager for additional details.
I run Windows 95/98/ME/2000. Am I affected?
Yes. Contact your local LAN manager or the Help Desk. Your operating system will need to be updated.
Am I covered just because the Exchange Tool and Outlook Tool has run?
No. Users will continue to experience calendaring issues until the operating system patch has been applied and the Exchange Tool has been run on all computers from which they log into Outlook, including home computers.
Calendar entries and Free/Busy times during the March 11th to April 1st dates will be affected.
Updating your UTHSC-H mobile device
- BlackBerry
- Patches will be applied to the BlackBerry server and pushed to all Blackberry devices connected to the UTHSC-H Blackberry server. Those users will be notified before this software push takes place.
- Windows Mobile-based devices (smart phones and pocket PCs)
- Please contact your local LAN manager or the Help Desk for available patches. Using these devices can affect Exchange Calendars if they are not updated as required by the manufacturer.
- Other wireless devices/phones
- Please contact your local LAN manager or the Help Desk for available patches. Using these devices can affect Exchange Calendars if they are not updated as required by the manufacturer.
