Desktop support is coordinated through a collaboration of the Medical School IT department (MSIT), the SPH IT department and the central IT group.  These three groups together set standards and coordinate activities in behalf of customers in general administration, PBS, Medical School, SON, Dental Branch and SPH.     

The desktop support groups manage 5000+ university owned or leased sytems that are located and utilized at university facilites throughout the campus.

These systems are supported 7am - 5pm, Monday through Friday by onsite technicians and by remote management.

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Central Administration - http://dcos.uth.tmc.edu/deskteam.htm

(internal or VPN accessible only)

School of Public Health - http://www.sph.uth.tmc.edu/itservices

Medical School IT - http://med.uth.tmc.edu/msit/staff/ms_desktop.htm