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Responsibilities
The responsibilities of the IT department include:
- Operation of the IT infrastructure:
- Data communications networks
- Voice communications systems
- Transport of video communication
- Primary datacenter locations:
- Basic support services:
- Operating systems
- Utilities
- Maintenance
- 24/7 operations support
- Backups & recovery
- Basic office support applications
- E-mail
- Calendaring
- MS Office
- IT Security
- Identity management
- Help Desk and Training
- Desktop support
- General Administration
- Physician Billing Services
- School of Nursing
- Dental Branch
- U T Physicians
- Academic technology support
- Programming
- BlackBoard
- Multimedia development
- Clinical technology support
- IDX
- Allscripts EMR
- Dental EMR
- Administrative technology support
- Imaging
- Student systems
- Financial systems
- Human resource systems
The responsibilities of the IT department do not include:
- Operation of a campus-wide video network
- Web master for the university
- Operation of campus audio visual equipment
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